Terms of service

Warranty Policy

All products are covered by a one year warranty from the date of purchase. This warranty applies only to manufacturing defects and does not cover damage caused by misuse, improper handling, accidents, or unauthorized modifications.

Maintenance & After-Sales Service

We provide lifetime maintenance support for all products.
Please note that maintenance services are subject to applicable service fees, depending on the required work and materials.

Natural Material Variations

As our products include natural materials, slight variations in color, texture, and grain may occur. These variations are a natural characteristic of the material and are not considered defects.

Delivery Timeline

Delivery is typically scheduled within 2 to 4 weeks from the date of order confirmation.